Privacy policy

Privacy Policy

1. Introduction
This Privacy Policy describes how we collect, use, and share your personal information when you visit or make a purchase from our webshop.

2. Personal Information We Collect
When you visit our webshop, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. Additionally, as you browse, we collect information about the products you view, search terms, and how you interact with the site.

When you make a purchase, we collect personal information such as your name, billing and shipping address, payment details, email address, and phone number.

3. How We Use Your Information
We use your personal information to:

  • Process and fulfil your orders, including payment processing, shipping, and providing order confirmations.

  • Communicate with you about your order or inquiries.

  • Screen our orders for potential risk or fraud.

  • Improve and optimise our webshop experience.

  • Send marketing emails and updates if you have opted in to receive them.

4. Sharing Your Information
We share your personal information with third parties to help us provide our services, including Shopify (our e-commerce platform), payment processors, and shipping providers. Additionally, we may share information to comply with legal obligations, protect our rights, or detect fraud.

5. Your Rights
If you are a resident of the EU, you have the right to access the personal information we hold about you and request corrections, updates, or deletion. To exercise these rights, please contact us using the details below.

6. Data Retention
We retain order information for our records unless you request its deletion. Some legal and regulatory obligations may require us to keep certain data longer.

7. Cookies
Our webshop uses cookies to enhance your browsing experience, analyse site traffic, and personalise content. You can disable cookies in your browser settings, but this may affect the functionality of our webshop.

8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be posted on our website.

9. Contact Information
For more information about our privacy practices, or if you have any questions, please contact us via details below.